Accessibility

Essential Companion tickets

Any customer who requires an Essential Companion to be present in order for them to access the venue and evacuate it in an emergency, is entitled to a free ticket for their companion.

Qualifying documentation must be shown as proof of this:

  • a letter from the local authority confirming receipt of disability allowance
  • local authority disability pass – this does not include Blue Badges.
  • local authority visual impairment card
  • disability rail card
  • doctor’s note (valid for 6 months)

Once you’ve presented your proof to the Box Office, you won’t need to show it again for 12 months from that date in order to be entitled to Essential Companion tickets.

Please note, Essential Companion tickets can only be purchased in person or by phone.

Website accessibility

Just like our shows and building, we want everyone to be able to use and enjoy our website.

You may find it easier to increase the size of your screen text, which you can do through your browser:

In Internet Explorer, select View, then Text Size, and then your preferred size.

In Chrome, select More (the icon looks like 3 dots stacked on top of each other: ), and next to Zoom you’ll see options to make the page bigger (+) or smaller (-)

In Firefox select View, then Zoom, then either Zoom in (Ctrl +), Zoom out (Ctrl -) or Reset (Ctrl 0)

In Safari select View, then Increase (Ctrl +), Zoom out (Ctrl -) or Normal (Ctrl 0)

There are also a number of other settings on both your PC and your browser that may make it easier for you to view this website and others. Find out more about accessibility.